Renew Your Pet Licence

All dogs living in the Town of New Tecumseth must be licensed every year. For your convenience, the town offers a couple of options for renewing your pet's licence:

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Get Started

If you have previously licensed a dog with the Town of New Tecumseth, you already have an account with DocuPet.

If you have activated your account and logged in online, you will need your account credentials to complete your renewal. If you have forgotten your password you can reset it.

Login Now Reset Password

If you have not activated your account, you will need your activation code. You can do so by following the link provided in any emails we have sent you. You can also find this code on any mailed correspondence sent to you by DocuPet or call into our customer service team at 1-855-249-1370 to have a representative provide it. Our customer service hours are 9:00 AM – 5:00 PM EST, Monday through Friday.

If you can provide your dog's tag number and name, as well as your postal code and phone number, our online system can activate your account without an activation code.

Activate Account

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2

Complete your renewal

You Currently Have at Least One Dog with an Active Licence

Once you have successfully logged into your online account if you currently have a dog with an active licence, you will be taken to your profile page. On the right hand side click the red renewal button to start the renewal process. Note that the renewal button will not be displayed unless one or more licences are close to expiring.

You will then be taken to the License Your Pets page. Here you can edit your dog's details to qualify for a different licence type (ex. your dog has been microchipped), add a new dog, update us on your dog's status (ex. no longer with you), and select a tag type.

Login Now

All Your Dogs’ Licences Are Currently Expired

Once you have successfully logged into your online account, if you do not currently have any active licences you will be taken directly to the License Your Pets page. Here you can edit your dog's details to qualify for a different licence type (ex. your dog has been microchipped), add a dog, choose a renewal status, and select a tag type.

Login Now

Important to Note

If this is your first year renewing since your Town partnered with DocuPet, you will get a new tag in the mail. If you have licensed with us before, you may choose to keep the DocuPet tag you have, or you may choose to receive a new one with your renewal. It does not cost extra to get a new tag if requested during the renewal process.

Please note if for any reason you no longer have your dog, you can update your renewal status to let us know. You can also email or call our customer service team and they will update your record.

Payment Options

You will be required to pay a fee for each of your dogs' licences. Please see the fee schedule below.

Within First 90 Days of Expiry Spayed/Neutered Not Spayed/Neutered
Regular $20.00 $30.00
Seniors $10.00 $15.00
Microchipped $15.00 $25.00
Microchipped/Seniors $5.00 $10.00
90+ Days Late Spayed/Neutered Not Spayed/Neutered
Regular $40.00 $50.00
Microchipped $35.00 $45.00

You can pay online with a Mastercard, VISA, VISA Debit, American Express or Discover. After your registration and payment has been processed our records will update to reflect an active licence status and if you requested a new tag, it will be shipped within one business day.


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Keep your dog safe

Once you receive your dog's tag in the mail in approximately two weeks time, make sure you attach it to your dog's collar. It’s also important to ensure your dog's profile is complete and up to date and that you’re familiar with DocuPet’s Lost Pet Service in the event that your dog ever goes missing.

Login Activate

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Give us a call

If you would like to renew over the phone, give one of our helpful customer service representatives a call at 1-855-249-1370. Our customer service hours are 9:00 AM – 5:00 PM EST, Monday through Friday.

Please note we are only able to accept credit card (Mastercard, VISA, VISA Debit, American Express or Discover) payments over the phone.


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Our representatives will help complete your registration

Our representatives will enter the required information into our system on your behalf. You will be required to pay a fee for each of your dogs' licences as per the fee schedule below.

Within First 90 Days of Expiry Spayed/Neutered Not Spayed/Neutered
Regular $20.00 $30.00
Seniors $10.00 $15.00
Microchipped $15.00 $25.00
Microchipped/Seniors $5.00 $10.00
90+ Days Late Spayed/Neutered Not Spayed/Neutered
Regular $40.00 $50.00
Microchipped $35.00 $45.00

After your registration and payment has been processed our records will be updated to reflect a an active licence status and if you requested a new tag, it will be shipped within one business day.

You will also be sent an email with a receipt and a link to activate your online account if you have not already done so in the past.

Please note if for any reason you no longer have your dog, you must let our customer service team know so we can update our records.


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3

Keep your dog safe

Once you receive your dog's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It’s also important to ensure your dog's online profile is complete and up to date and that you’re familiar with DocuPet’s Lost Pet Service in the event that your dog ever goes missing.

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Download or pick up a registration form

If you would like to mail your registration form or complete it prior to arriving at one of licensing locations, you can download and print our offline form.

Download Offline Form

Otherwise you can visit one of the following vendor locations to pick up a form and license in person:

  • Town Hall
    10 Wellington St E
    Alliston ON L9R 1G8
  • Pet Valu Alliston
    36 Young St
    Alliston ON L9R 1P8
  • Canine Control
    6311 12th Line
    Alliston ON L9R 1V4
  • Animal Hospital of Beeton
    60 Main St W
    Beeton ON L0G 1A0
  • Paw-Fect Pets 'N' Supplies
    50 Main St E
    Beeton ON L0G 1A0
  • Pyne Hill Veterinary Hospital
    99 Queen St
    Tottenham ON L0G 1W0
  • Alliston Veterinary Clinic
    14 King St S
    Alliston ON L9R 1H6
  • Beeton Veterinary Clinic
    109 Main St W
    Beeton ON L0G 1A0
  • Arcticlight Kennels

    7087 2 Line
    Tottenham ON L0G 1W0
  • Tottenham Animal Clinic
    4 Mill St E
    Tottenham ON L0G 1W0

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Complete the form and provide payment

You will be required to pay a fee for each of your dogs' licences. Please see the fee schedule below.

Within First 90 Days of Expiry Spayed/Neutered Not Spayed/Neutered
Regular $20.00 $30.00
Seniors $10.00 $15.00
Microchipped $15.00 $25.00
Microchipped/Seniors $5.00 $10.00
90+ Days Late Spayed/Neutered Not Spayed/Neutered
Regular $40.00 $50.00
Microchipped $35.00 $45.00

We only accept cheques, Visa and MasterCard by mail. If you are visiting one of our vendor locations you may pay by cheque or credit card. Please make all cheques payable to the Town of New Tecumseth.

Mail your form to:

10 Wellington St E
Alliston ON L9R 1A1

Or drop it off at one of the vendor locations listed above.

After your registration and payment has been processed our records will be updated to reflect a an active licence status and if you requested a new tag, it will be shipped within one business day.

It is important to note that mailed and in-person applications are not always entered into our system immediately and this will often delay the shipment of your dog's tag. If you would like to ensure your dog's licence application is processed right away please license online, or by phone.

You will be sent an email with a receipt and link to activate your online account where you can upload more information about your dog. Please note if for any reason you no longer have your dog, you must let our customer service team know so we can update our records.


step

3

Keep your dog safe

Once you receive your dog's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It’s also important to ensure your dog's online profile is complete and up to date and that you’re familiar with DocuPet’s Lost Pet Service in the event that your dog ever goes missing.